Login - Way2Go Website. Login - Way2Go Website. Data privacy and security practices may vary based on your use, region, and age. Where can I find fee information for my new card? Call Customer Service and explain that your card will not work. No one will be able to use your card once you report it is missing. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. I have no problems with the card itself. You may also keep your Way2Go EPC card for future use. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, World Elder Abuse Awareness Day Conference, Pandemic Emergency Unemployment Compensation (PEUC), Work Search and Your Eligibility for Unemployment Benefits, Contact Arizona Unemployment Insurance Benefits, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), Electronic Payment Card (EPC) from Unemployment Insurance Benefits, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, You can make a transfer of funds to another bank account using the. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. The number is 1-855-709-1079. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.Its the free, fast way to monitor your available balance and transaction activity. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction history Confirm your last deposit Change your PIN Set-up and manage deposit and balance alerts Manage notification preferences Activate a new Card Ability to view ancillary service charge information Lock and unlock your card: Did you misplace your card or leave it behind at a store? If you are in the store and enter the wrong PIN, you will have three more chances that day to enter the right PIN. You will also be able to access account information at www.GoProgram.com. How long will I have to spend the funds on my Bank of America Visa Card? Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? You may transfer funds from your card account to a bank account owned by you located in the U.S.A. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. Initially you will receive a check for your child support payments. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. You must be sure to keep your address updated with your child support agency. The contact information for Bank of America is on the back of your card. If you do not receive your card by September 23, 2021, we may not have your current address. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements. You can transfer $599.50 though. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Payment Solutions Provided by Xerox The Way2Go Card Debit MasterCard Card is issued by Comerica Bank, pursuant to a license by No. Other than that mishap, there is nothing wrong with this app. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Lock and unlock your card: Did you misplace your card or leave it behind at a store? Use the Way2Go Card mobile app, GoProgram.com, or call 1-877-253-3686 to activate your card and create your PIN. What is the last date to request a BofA replacement card? A new card will be mailed to you and should arrive in 9-10 days. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. Keep your receipts each time you swipe your card. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Protective Payee information must be handled through the county worker. Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. You may withdraw your full amount at any MoneyPass ATM location. When should I contact Way2Go Card? So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. The app is outdated. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Pay at the pump will no longer be allowed for debit cards. What if I lose my Debit Card (ePayment/Way2Go Card)? In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. You can also contact customer service at (844) 542-1115 or visit www.GoProgram.com . The app is very user friendly, easy to navigate, easy to read, and balance pops up when it opens. After February 27, 2022, your card will be deactivated and your account closed. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Cons I haven't found any, yet. Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. You will get your card 5-10 business days after you get the first letter. It is important to keep track of your balance. English| Espaol | Kryol Ayisyen. How can the custodial parent check their debit card balance? To sign up for Direct Deposit click here. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. How long will I have to spend the funds on my Bank of America Visa Card? You should always check your balance before using the card. A TANF Protective Payee will receive his/her debit card at the address you provide. English| Espaol | Kryol Ayisyen. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. ATMs other than MoneyPass will charge a transaction fee of $0.35, There is an international ATM cash withdrawal fee of 3%. Why did I get a go2 bank card in the mail? Works with all Go Program Way2Go Card eligible MasterCard programs. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. . 4. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. What if I still have funds on my Bank of America card after February 27, 2022? Debit card users will need to pay for their fuel inside the station or kiosk. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Expedited card delivery is 3 to 5 calendar days. DO NOT THROW AWAY YOUR EPPICard, you may use it until January 6, 2022. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. If you have questions or need additional information please contact: How do I get a new EDD card? Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Translation services are also available for other languages. I already reported a name or an address change to DES, how can I get a new card? Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. The industry change is due to the hold that occurs when a consumer uses a debit card to purchase fuel and pays at the pump. Hearing-impaired customers call TTY: 1(866) 656-5913. Definitely; the Way2Go Card app is available on iOS and Android devices. Only 8 minutes was I actually talking to someone. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. On Jan. 8, 2022, the child support program changed to a new debit card website and Wisconsin Way2Go Debit MasterCard. Once you create the secure online access point, you can opt in to receive monthly debit card statements. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. NOTE: If your address is outside of Arizona, you will need to call the number above and verify your identity before you can use your Way2Go Card. If no payment is made on your case, you will not get a card. One of the other times I called was because my card got locked due to suspected fraud. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. What if Ive moved since I received my first EPC card? Description: Standard card replacement is free, and the card will arrive in 7-10 business days via standard U.S. mail. NOTICE Your debit MasterCard . Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. Frequently Asked Questions. Where can I find fee information for my new card? Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. Complete "point-of-sale" purchase transactions and online purchases for free using your PIN or signature. There is no charge for this service. One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. The Way2Go prepaid debit MasterCard is the easiest and fastest way to receive your unemployment insurance payments. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. A debit card that has been activated will become inactive when the cardholder has not had any card swipe debit transaction activity for five years. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? For instance if you have $600 it won't let you transfer $600. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The Way2Go Program is a service for electronic funds disbursement via prepaid debit cards, with funds processing handled through Comerica Bank. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. 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