In fact, uninstalling and reinstalling the app doesnt work either. Power back on your device by pressing the sleep/wake button. When I use my Roku to view Discovery Plus, I am prompted to log in. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. First, you should close the app completely and relaunch it. What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? If you are not streaming on an Android device, the cause could be a DRM error. It's helpful to know where the problem lies. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. That seems silly. What Causes Discovery Plus to Freeze or Crash? For further queries, you can comment below. NordVPN Feb 2023 Unblocks Discovery+ Tested Feb 2023 In her free time, she can often be found with her nose in a book or out flying. On the sign-in screen, select "Forgot Password?" Enter the email address you used when signing up for discovery+. When you make a purchase using links on our site, we may earn an affiliate commission. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Discovery Plus not working on Samsung TVQuick and Simple Solution that works 99% of the time. Is Google Drive Downor Is It Just You? Choose the " Users & Accounts " option. iPhone v. Android: Which Is Best For You? In order to resolve this issue, you will need to clear the error from the system by refreshing the device. Forgot User ID / Forgot Password. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. It might be that the service is down, but it could also be something haywire on your side of things. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Log into your Roku account via https://my.roku.com/account/subscriptions. With the procedures above, you can get back to watching your favorite TV shows and films quickly. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. Many channels on Roku are developed and maintained by the channel provider themselves. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Now, in order to fix the problem, there are a few steps you need to take. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Disney+ outages reported in the last 24 hours Check your internet connection. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. This app may share these data types with third parties. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Redeeming a discovery+ gift card, voucher or promo code. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Roku needs to address this. There are multiple reasons why Discovery Plus keeps freezing. Let's see what we can do about this. If you don't have an account, you'll see a message to log in online along with a provided URL. all of a sudden? The developer provided this information and may update it over time. 1. Try playing the video on an alternative internet browser or device. Check for updates. Update your device. Start by closing the Discovery Plus app or the browser window. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. Restarting During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Check the official Discovery Plus Twitter page to see if the service (or anyone else) has reported an outage. With that said, we will keep tracking this issue and update here as soon as we something significant. Does this clear up the issue you are seeing? Support is also available on your mobile device through the Samsung Members App. Please contact us via Live Chat for a faster response. There's something for everyone. We'll send you an email with instructions to reset your password. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. Multiple or unauthorized account charges. Savor your favorite shows on your schedule! iPhone v. Android: Which Is Best For You? Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. A place to discuss the discovery+ streaming service! I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. Update your app or browser. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. Or create an account. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? His ideology exhibits a blend of hard work, with fun. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Then restart your device from Settings>System>System restart. Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. Go through all that and says my email or password not right. Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. Step 5: After a few . Select which devices you want to remove. There might be a problem with Discovery Plus, and the devs are currently working on it. Get the Latest Tech News Delivered Every Day. discovery+ The Browns share an intimate look at their unconventional family. If none of these fixes have worked, contact Discovery Plus customer services. https://my.roku.com/account/subscriptions. Just drag the text your bookmarks bar : Down Right Now? While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. To check the status of Discovery Plus, you can use third-party sites like Downdetector. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. I cancel my subscription. Watch offline with Downloads now available on Android devices. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply As per reports . Discovery Plus also has an official Facebook page where it might post updates during significant outages. Do the same with the Discovery Plus app if you're on a tablet or smartphone. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. Restart your device and/or reset the router. Note: Starting October 1, 2021, owing to RBI-mandated changes in banking regulations, customers might potentially face some issues with their payment for discovery+ subscriptions. Learn how the long-coming and inevitable shift to electric impacts you. Restart your router again and power the device back on. Change your password. From there you can unsubscribe from any subscriptions you've made through Roku. If you have this error on an Apple TV, you will need to restart the device. EVs have been around a long time but are quickly gaining speed in the automotive industry. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. I have a problem with Discover Are you also having issues? We are aware of this and are currently working to resolve these issues. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Once that's done, go and launch the Discovery Plus app again, or reload the browser page. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. Not to mention, his altruistic endeavours related to social work. With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Check if Discovery Plus is down for everyone or just you. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. Here's how to tell. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Reopen the app or browser and try to stream again. Select Manage Devices in the account module. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Discovery. Installed it a couple of times. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. Contact discovery+ | Stream TV Shows. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Doing this fixes the issue often. Let's see what you have to do if Discovery Plus is not working. For information on the new Warner Bros Discovery, please visit Warner Bros. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Rating 4.9/5. Try a wired internet connection. Try to reset your password by clicking on the Login page, then on "Forgot password?". For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. Explanation of subscription charges. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. You might have to sign in to your discovery+ account again. Did you get a resolution to this issue? By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Check if the website is down just for you or everyone around the globe. Hopefully, the Discovery Plus app is now working properly for you. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. Get the Latest Tech News Delivered Every Day. & amp ; Accounts & quot ; via the link https: //help.discoveryplus.com/hc/en-us affiliate commission subscriptions you & # ;! As we something significant device by pressing the sleep/wake button hi Belle, we are sorry to hear you! Live channels, Documentaries, TV shows, etc like before fix the lies... 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