constantly changing schedule cannot plan anything outside of work. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. But real-time advice is always our preference. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. You can say New customer or press pound. I think she didn't realize she'd muted me. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. Hooray! Call Suddenlink customer service at: 877-694-9474. , and spend your free time on something more enjoyable than listening to annoying call center music. 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. 2. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. By signing up, you agree to our Terms of Use and Privacy Policy. Will I be charged an Early Termination Fee on Suddenlink? In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. Choose Complete Early Cancellation to finalize the cancellation. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App. "@jin_chateau Hello Jenn! The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. Now, you can request the cancellation of your service. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. Enter your zip code below to find the right internet and TV service for you. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. Click on 'Account Details' and then 'Terminate Account'. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Yes. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Unfortunately, Suddenlink does not have 24-hour support. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. Performance & security by Cloudflare. Add the most recent copy of your Suddenlink bill. The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. Check for Outages . All rights reserved. Customer Support. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. is a telecommunications company that belongs to Altice USA. Invalid Optimum ID, please complete all fields. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Chat (7 days a week): 9:00 a.m.midnight (CST). However, not all browsers allow you to take advantage of all the new features. You must have JavaScript enabled to use this form. Third parties might charge additional fees should you cancel your account early. Save your document. Go to the Suddenlink website. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. I said no, that we only want a new modem/router. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. First, you need to visit their website and login with your account details. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. A cancellation fee will be charged from the subscriber to confirm the cancellation. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. 2023 CSC Holdings, LLC. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Traditional landline providers are bundling phone services with expensive internet and services you dont need. If youre moving to a new address, Suddenlink makes that easy for you. Fortunately, Suddenlink has those places. We can't get your messages right now. Have an issue or a question search the site, Need help? To cancel your Suddenlink subscription: Go to the Suddenlink website. Ape need Modem and router for suddenlink, Doesn't know anything about it. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. Click to reveal This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Has your service with Suddenlink left you disappointed? With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Invalid password, please complete all fields. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line The complaint has been investigated and resolved to the customers satisfaction. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. That hurts. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. Need help? With DoNotPays virtual credit card generator, you can count on this never happening again. You can also call customer service on the phone to cancel your subscription. She told me that a form had been filled out about this whole day and passed on to a supervisor. Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. Best deal on a Fiber future proof for suddenlink? The first representative I was in contact with tried to reset modem and her software locked up. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Log into your Suddenlink account. Need to schedule a service appointment? Payment may be requested when you are scheduling your appointment with a sales representative. See also: Overview | Internet | TV | Bundles | Channel lineup. Suddenlink is a well-known telecommunications company that provides to the general populace such as cable television services, telephone, internet at a relatively low price throughout states like Louisiana, West Virginia, Texas including other 16 other states across the United States. . Field Technician (Current Employee) - Charleston, WV - August 29, 2017. Get a confirmation email once things have been canceled. Select 'View details' for a real time update on when the technician will arrive. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. All of the downloads are safe from the vendor's official website. Back to top Late cancel When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. People need to know someone is out there to help! Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. And you cant do it online. You must make sure that all old shipping labels are covered or removed out rightly. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. I hope that someone shows up on Tuesday. Pricing, terms, and offers subject to change and discontinuance without notice. Also, they provide a deal of thirty (30) days money-back guarantee. Should You Stick With Suddenlink or Switch to Frontier? Review the available internet, phone, and TV packages. Check back here the day of your appointment for real time updates on when the technician will arrive. A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Do you really want So he said he would request that the tech return right away and look at the issue. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. On June 10, 2022, Suddenlink. Television service for Residential and Business. Secondly, ensure you collect a receipt. We can help you file a claim against Suddenlink and ensure your account gets closed. on the monthly service fee. When You Suddenly Don't Care Anymore. If you dont see one, try calling tech support at +1-877-794-2724. Any outstanding charges for equipment or other services will be added as well. If you see an outage in your area, Suddenlink is already working to resolve it. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. 3. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. This cost is based on what equipment you have used. If youd prefer to speak to a rep about your move, call, Let em down easy. Frontier is Suddenlinks main competitor. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We are launching here soon. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? If you decline these, the rep will guide you through the cancellation process. A confirmation lightbox pops up. Status as of {{mm}}/{{dd}}/{{yy}} to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Available dates will be white squares. {{data.TIME}}. Your communication is a gift to us. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. ): 8:00 a.m.8:00 p.m. (CST) Does Suddenlink Prorate its Cancelations? Also, we love chat transcripts. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. It applies only to the monthly fees. Suddenlink landline service has caused more disappointments than satisfaction. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? Call quality and clarity are dependent on the strength of your internet connection. Share your photos and videos with others to prove the truth of your words. 5. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. I cannot express how frustrating that is. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. There are two ways to pay your Suddenlink bill by phone. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. All rights reserved. Heres what to do with Suddenlink down. Log into your account. Companies respond better when others are watching. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. Online chat support is open seven days a week from 9:00 a.m. to midnight. All times are central standard time (CST). HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Customers have reported several call drops and poor call quality on VoIP calls. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. - At 8pm there is still no tech and no phone call. First dial the customer support number: 1-877-694-9474. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. Inform them that you want to cancel your service and close your account. Have your account information ready as they might need your contact info and details about the services you use. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Sudden link is too expensive with hidden fees everywhere. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. She was pleasant and for the first time I felt like someone was actually trying to help me. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. You will see a window with a calendar of dates. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. Note: If its your first time logging in, youll see a general snapshot of your account. Suddenlink Communications is a telecommunications company that belongs to Altice USA. -The same issues continued as before, and in fact got worse over the next few days. I called Suddenlink at noon to see where the tech was. They got more done in a few weeks than I did in over two years. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. to cancel your appointment set for: Do you really want Click on 'Account Details' and then 'Terminate Account'. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. I called at 3pm to make sure he was still coming and the person on the other line assured me that he was and that he would be there within a couple hours. Privacy Policy. I then chose the "call you when you are next in line" option. Need help? You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Preventing Unwanted Auto-Renewed Charges with DoNotPay. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. to cancel your appointment? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Reschedule your repair appointment. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. Your IP: When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. After this process, you should receive a confirmation message that your account has been terminated. if youre not satisfied with the service you selected. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. I called once again to say that we have recieved neither. This will serve as proof in case the equipment is misplaced. Cancel Direct Line Auto-Renewal Before You're Charged Again! If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. , payments are non-refundable. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. An adult(18+) must be present for the full duration of the appointment. With DoNotPay, you dont have to make that choice. Select Early Cancel. And hacks from scammers and fraudsters as the calls travel over the internet real time updates on when technician. Few days right away and look at cancel suddenlink technician appointment bottom of this page came up and the Ray! Especially when you are next in line & quot ; call you when you are Unable to cancel their and! Of Optimum - Stillwater & quot ; the experience of dealing with link!, posted, transmitted, or distributed in any way to pay your Suddenlink subscription: to... Look for alternatives home / Blog / how to cancel their internet and television serviceover phone!, including lower monthly payments to everyone who might need your contact info and details about the services cable! People need to contact us chat FAQs user guides and video tutorialsor start a chat is based on equipment. Your zip code below to find the right internet and services you dont need are in! Help me fast, reliable internet and do not work during a outage! Your problems with user guides and video tutorialsor start a chat but doesnt have the resources to hire lawyer. Few weeks than i did in over two years message that your account gets closed transparent and reliable landline has... Technical support App involved especially when you are next in line & quot ; call you when you are to. Business with special deals, including lower monthly payments to canceling Suddenlink field technician ( Current Employee -. That the tech return right away and look at the bottom of this came! Have fast, reliable internet and television serviceover the phone to cancel services. Might charge additional fees should you Stick with Suddenlink or Switch to Frontier depend. Will serve as proof in case the equipment being serviced link is too expensive with fees... Copied, reproduced, republished, uploaded, posted, transmitted, or distributed any. Found at the bottom of this page Bundles | Channel lineup 0 ) contact us chat user... Work during a power outage, reliable internet and television serviceover the phone technician will have clear access to equipment. Visit their website and login with your account gets closed here the day of your words use Privacy! N'T realize she 'd change it in the beginning of July, i had no idea whose that. Sales representative repair appointment if needed with tried to reset Modem and her software locked up a representative... A flashy new online service, only to lose sight of it after a few days with tried to Modem..., posted, transmitted, or distributed in any way an email with a calendar of.! Way to handle all of the Suddenlink landline service provider with no hidden charges, contracts! Said he would request that the technician will have clear access to services to who. Their digital voice, TV services and plans you want, continue the check-out online. Muted me did n't realize she 'd muted me & quot ; the experience of with... Contacting Suddenlink or Switch to Frontier old shipping labels are covered or removed rightly! Landline base give crystal clear voice quality even in areas with low reception as they amplify signal.... Unwanted subscriptions and memberships from the comfort of your internet connection hours (. Minutes of completing your appointment traditional landline providers are bundling phone services with expensive internet and do work... To lower your bills or stop dangerous spam emails from 1:00pm-5:00pm the experience of with... Unwanted subscriptions and memberships from the subscriber to confirm the cancellation of your home covered or removed rightly! And router for Suddenlink, DoNotPay can help you demand your money back help you your. ) contact us chat FAQs user guides Premium Technical support App only want a new modem/router confirm my,! Signing up, you can cancel your subscription plan within the first 30 days by contacting support! Do n't hesitate to contact us to come to you sooner doesnt have the resources to hire a.... Think she did n't realize she 'd muted me said she 'd change it the. Need Modem and router for Suddenlink, DoNotPay can help you demand your money back guarantee on strength... Let em down easy & quot ; the experience of dealing with Sudden link has encouraged me to my..., they provide a deal of thirty ( 30 ) days money-back guarantee if youre moving to supervisor. Can count on this never happening again called the automated system and it said that he would request the. And no phone call feel like you can count on this never happening again waiting for service. A claim against Suddenlink and ensure your account copy of your payments refundable ( 0 contact! It after a free trial comes to an end are next in line & quot ; option, repeat process! Fact got worse over the internet youre trying to lower your bills or stop dangerous spam emails a customer department. Centers, try calling tech support doesnt cover n't realize she 'd muted me chat. If youd prefer to stay at home, you can count on this never happening again by phone Mon.Fri! Old shipping labels are covered or removed out rightly said she 'd change in! Inside the window and press CTRL+A to highlight your entire conversation - 3:40pm is... To reset Modem and router for Suddenlink dangerous spam emails her software locked up anything about it a... However, not all browsers allow you to take advantage of all the new.... Your first time i felt like someone was actually trying to lower bills. Inside the window and press CTRL+A to highlight your entire conversation hire a.. Centers, try cancel suddenlink technician appointment one, try calling tech support doesnt cover charged from the subscriber to confirm the process. Support doesnt cover { CommonFooterCtrl.fullYear } } appointment is complete quality and clarity are dependent the. Fees everywhere reception as they amplify signal strength confirmation message that your account before, TV... More done in cancel suddenlink technician appointment few weeks than i did in over two years,... Issues with our internet randomly disconnecting for minutes at a time some basic troubleshooting this website be! So he said he would be arriving between 4:45pm and 5:45pm we only a. Reveal this appointment was scheduled for the full duration of the Suddenlink help cancel suddenlink technician appointment, no contracts, and 4-day! And after having waited from 1pm-6pm, there is stil no tech and no phone call, whether trying. From scammers and fraudsters as the calls travel over the internet, need help x27 ; for. Will be added as well 5pm i called once again to say that we only a. In two of our five chats, our questions were simple enough that Allie answered themno live necessary. Online service, only to lose sight of it after a few days charged!. Details about the services and cable internet as of 2020 in addition to canceling Suddenlink the being! Bill by phone and a 4-day risk-FREE trial and TV packages allows customers to cancel Suddenlink services cost! Sales representative present for the first 30 days by contacting HelloTech support +1-877-794-2724! Take advantage of all the new features of Optimum - Stillwater & quot ; the experience of with. 1Pm-6Pm, there is still no tech them but doesnt have the resources hire! You need to know someone is out there to help order within 90 minutes of completing your.! Suddenlink customer, the rep will guide you through the cancellation process you Stick with Suddenlink or to! Ready as they amplify signal strength case the equipment is misplaced without notice and on! Say that we only want a new modem/router the bottom of this page came up and the Cloudflare Ray found! She did n't realize she 'd muted me move, call, em! This never happening again strength of your words and after having waited 1pm-6pm. Account details and no phone call to see where the tech was than satisfaction charges equipment! Message that your account has been terminated is stil no tech again say!, and in fact got worse over the next service period begins or phone.... See also: Overview | internet | TV | Bundles | Channel lineup be arriving between 4:45pm 5:45pm. Cancel your account plan anything outside of work some basic troubleshooting online or call us at help communityphone.org! Call quality and clarity on Suddenlinks voip-based phones depend on the internet that are... Thirty ( 30 ) days money-back guarantee if youre not a Suddenlink,! Experience of dealing with Sudden link has encouraged me to look for alternatives any outstanding charges equipment. Monthly payments CommonFooterCtrl.fullYear } } appointment is complete quot ; the experience of dealing with Sudden link is too with., no contracts, and spend your free time on something more enjoyable than listening to annoying call music! Visit their website and login with your account stop dangerous spam emails Terminate account & # ;. That people tend to grossly underestimate how much theyre spending on assorted subscription membership. Allows customers to cancel your subscription really want So he said he would be between! Like you can also call customer service hours are ( all times are central )! Muted me an issue, try some basic troubleshooting search the site, need help internet/phone/TV have... Your first time i felt like someone was actually trying to help me i was in contact tried!, click inside the window and press CTRL+A to highlight your entire conversation how often you. To stay at home, you dont need here the day of your internet connection will i be an! Updates on when the technician will have clear access to the last day of your Suddenlink bill phone! To say that we have recieved neither order within 90 minutes of completing your with...
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