Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. STAY AWAY THEY LIE ABOUT EVERYTHING. Altogether, my spouse and I own millions of points on two contracts at El Cid. Hello everyone, My husband ask the everyday I need something to look at to see what we just purchased. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The 90 minute presentation turned into a 3 hour ordeal. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. Not true. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. We could rent out our points each year for a minimum of $3, 000. Guy named Brandon screwed us so bad. The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. Or a full refund, you are telling us. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. The complaint has been investigated and resolved to the customers satisfaction. The ones I have found seem to be another scam. For of all it was a high pressure sale. I have witnesses to all the lies we couldnt figure out why they kept giving Almost everything they tell you is not true. 2+ stops from $710. I would join a class action suit against El CID. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. Then we met with another person who had the papers to sign. WellI was scammed by the masterminds of El Cid Cancun. 1 stop from $1,479. We were promised many things as we went through the pitch with them. Those of us who have been cheated are many. Submit a complaint and get your issue resolved. 9, Report #1523970 . And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. Per early termination clause we requested our contract be terminated which says can be done after paying 25% of purchase price. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? All rights reserved. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. Also we were given papers to be signed up for RCI, they never enrolled us with Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Almost always it is El Cid that ends up wrong. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. They are not human. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Read the contract carefully to see if it says anything about termination. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. El CID doesn't give you a copy of the contract that you signed. El Cid Resorts on the Caribbean Sea (Mexico) Tina C, we were stupid enough to sign a paper & did not get any kind of contract! My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! We still owe 49000.00 for nothing that was promised. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. As for the "trade points for cruises" I have not found any great deals. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 You can if you have the right attitude. If so what was your experience? 011-52 (987) 872 08 44. This will surely increase the credibility of your complaint. The staff at their resorts is incredibly caring. These guys are nothing buy liars. Posted on Jul 7, 2009. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! This never happens. You are dishonest and lie about the benefits available to owners. I mentioned several times that my kids were in the lobby and we wanted to leave. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. El Cid has NO affiliation with RCI yet it is still listed on their website I finally stopped paying and that has gotten some attention. Submit a complaint and get your issue resolved. One of the huge perks we get is the Yacht discount. In addition El Cid is attempting to collect the balance of our timeshare purchase. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! AA Financial Trust Services. The suite was decent, though far on the north end of the strip. Estimated amount consumers saved since 1997: $15,590,010,907. Corporate Advocacy Program: How to repair your business reputation. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. They are terrible. us drinks one after another. We were approached at the airport by the offer of a cab ride. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. I also believe it is illegal what they are doing. Its legal name is El Cid Vacation Club S.A. de C.V. Ontario, Canada 8 Votes Infinite privileges is the worst experience. El Cid properties in Mazatlan are always great in regards to the services we receive. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. Im in the process of trying to get out of my contract, which is paid in full. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. paulfundir@aol.com. The points for car rental program is no longer available. Please email me how you were able to resolve this situation. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. The complaint has been investigated and resolved to the customers satisfaction. We had no idea how many points we would need to stay anywhere. And it is the best deal in Time Share, for sure. Original review: Feb. 27, 2023. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! What else can I do? RCI says its not them and my wife calls El Cid she bounces back and forth. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend to get to the million. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. Were you able to get out of this if so can you let me kow what steps you took? http://www.timesharescam.com/timeshare-cancel/. I am paying a product that I am not using. All I can say is Our reservation was made in June of 2022 for November 2022. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. Thanks, Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! But then again, I don't know of any timeshare that is like that. A Better Way Travel LLC. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. We were subjected to hours and hours of presentations and promises. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The help desk will not return any complaint calls. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. Then there was a window for a 25% refund. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. Submit a complaint and get your issue resolved. A & M Sales and Marketing, LLC. VLADIMIR JIMENEZ THIEF! There's got to be a way for these thugs to pay for their crime. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. However, because of financial reasons, we are unable to continue with the membership. He said that he would personally rent it out for us and send us a check in the mail. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. We will be in our 90s at their rate. Please advise ayone! Thank you. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. They keep coming up with stories and offers that will disappoint you. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. I am soooo upset that Inpurchase this timeshare. Hiding negative complaints is only a Band-Aid. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. I have been a timeshare owner with El Cid for 20 years now and we love the program. OR at least have them 1. I have nevef regretted a decision so much as this one. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. We sat thru their presentation and said "No". We too bought a vacation rental from El Cid. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. ASSURE you find all of them in written in your contract. we bought our time share in Mazatlan. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. We purchase an El Cids timeshare in Cozumel in 2004. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Also, the point exchange fees were all a lie. Credit has been ruined, I would like to be counted in also. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. Also, check out these websites regarding Mexican Timeshare Fraud: Anyone here decided to voluntary forclosed their timeshare? Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. We were told that we could use our points at over 30 Wyndham resorts worldwide only to find out that they are only in the US and I have to call El Cid in order to find out which Wyndham resorts are available for any given date ? The issue with El Cid Resorts has been resolved to my satisfaction. We felt victimized. We are here and people are discriminating and the all inclusive is a [censored] show. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. ComplaintsBoard.com is a leading complaint resolution website on the Internet. El Cid Vacations Club - Beware of this rip off! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I finally got in touch with someone at El Cid, who said they can cancel the agreement. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! I was held hostage with no food all day until we agreed to buy timeshare. Wondering if a report is missing? Imagine how much money they are taking away from me. This will surely increase the credibility of your complaint. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! Its a shame that this type of situations happens. In addition we were given 4 additional weeks as an incentive to purchase. They said we wouldnt have a payment for anything until October 2022. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. They kept sending us to other websites and hinting at passwords and learning the system. The airfare benefit a joke. We are being told we have to pay an additional $9900+ to terminate. I came to find out that almost all the claims made by the sales people were either misleading or totally false. http://elcidvacationsbeware.com/ El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. Ricardo mentioned to me that there is no way I can get out the program until the year 2037. They need to be SUED. Find more than 36,418 complaints| Ripoff Report I have not hear anything yet. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent http://www.timesharescam.com/. I call to mexica and san diego the payment dept. We are in the same position with Elcid and trying to figure out our options. Best round-trip prices found by our users on KAYAK in the last 72 hours. We said that in 5-10 years we would be interested in purchasing. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%.
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